Frequently asked questions.
FAQs
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We offer tutoring in-person within the comfort of your own home or online via a secure and interactive Google Meet video session.
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We match tutors based on your child's academic needs, learning style, and personality to build an effective working relationship. We also consider your preference for an in-person or online setting. If, for any reason, the relationship isn't working out, we will happily facilitate a switch to another tutor to ensure the best fit.
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We do not require long-term lock-in contracts. However, to provide consistency and support meaningful academic progress, we ask for a minimum commitment of four (4) weeks when commencing tutoring.
Following this initial period, tutoring is billed fortnightly. If you wish to pause or end the service, we simply require two (2) weeks' notice.
If you need to reschedule or cancel an individual tutoring session, please provide at least 24 hours' notice to avoid the full session fee.
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We generally recommend one 60-minute session per subject per week for consistent long-term progress. If your child requires extra support or is preparing for VCE exams, you have the option to extend the lesson time to 90 or 120 minutes or add further weekly sessions.
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We don't use a one-size-fits-all approach. Before your child's first lesson, we gather information from parents to plan an appropriate starting point. As our tutors get to know your child, they continually adapt each lesson to suit their learning style, academic needs, and goals.